Service Manager is a fully integrated Sage 300 ERP (Accpac) solution focusing on the Service and Job Management industries and includes: Quotations, Job Entry & Invoicing (recurring), Templates, Job and Resource Scheduling, Symptom / Fault / Solution HelpDesk and Analyser, Maintenance, Agreements, Warranty and Serialised Tracking, Metering, Manufacturer Returns RMA’s, Model & Equipment Database, Site and Equipment History, Rentals, Purchase Requisitions, Unlimited instructions (Internet enabled), Sub Contracting, Profit Analysis by Market Classification, and more... in one integrated working environment.
Service Manager also includes Service Centers (Head office to branches)Internet and mobile computing (PDA) facilities for Business-to-Business and Business to Consumer applications.
Realtime Work In Progress, Profit Analysis and Statistics for Projects, Jobs, Quotes, Sales.
Graphical Job, Phase, Employee, Equipment, Resource Scheduler and Planner.
Help Desk with Symptom, Fault, Solution Analyser.
Maintain Agreements, Maintenance, Meters, Warranty, RMA’s , History for Sites and Equipment.
Fully integrated with ACCPAC Advantage Series core modules Internet* and Hand Held* device capability. (* see website for current status re integrati
Electrical, Plumbing, & HVAC, Heavy Construction Equipment, Electronics & Computers, Mining
Handhelds/PDAs, Sales Order Entry, Talent Management, Time Management, Subcontractor Management